Hassle Free Shipping
SendOver offers a hassle-free international shipping solution from the US to Nigeria. We provide a prepaid box for your items, handle customs documentation, and manage secure delivery to the recipient.
FAQ
ANSWERS.
Easy!
1. Purchase a prepaid box (includes tape and return shipping label)
2. Pack your items
3. Drop off box(s) at UPS.
1. Add amount of SendOver boxes to your shopping cart.
2. Provide sender & recipient details.
3. Declare shipment value(if known) and purchase insurance as needed.
4. If you have a valid discount code, you may enter it in the ˮ Discount codeˮ field. Be sure to click on the “Applyˮ button in order to have your discount activated and applied to your order.
5. Continue by clicking “Continue to Shippingˮ button. Please make sure you have entered your shipping address correctly.
6. From here you will be prompted to enter in your payment details for your order.
7. Once you have completed the form, click on the “Complete Orderˮ button. You will be brought to a screen that provides an order summary together with an on-screen order confirmation, as well as a second confirmation via e-mail with will include order details and instructions for next steps.
All orders are processed and shipped out from our warehouse within 1-3 business days of the order being placed. Your SendOver box will arrive within 7 business days after the shipment date.
You can track your SendOver packages here <link to tracking page>. SendOver also provides proactive shipping updates via SMS,Email and Whatsapp.
Sendover offers convenient package pickups via website or customer support, though additional fees may apply.
Please contact us at hello@sendover.app and provide us with the ORDER NUMBER of your purchase and the correct shipping address. Shipping address might still be corrected if your order has not been fulfilled and shipped out from the warehouse.
Your prepaid SendOver box(18x18x18) is $150. Duty and Insurance may be incur additional cost for declared value greater than $750.
80lbs
Your SendOver box will be delivered in 45days for dropoff. Contact us for expedited shipments via AirFreight.
Insurance is optional, however we do recommend purchasing insurance for declared value shipments greater than $750. Insurance is x% of declared value.
Yes, We are constantly striving to serve you better,and are rapidly expanding to cover all locations within Nigeria.
All items excluding items prohibited by law enforcement agencies. Please refer to our shipping guidelines for more information. Contact us information regarding supersized shipments
Contact us for more information.
Contact us for more information.
At SendOver, your shipment's safety is our priority. Contact our support for swift assistance with lost or damaged packages. or send an email to hello@sendover.com. You can also reach us via SMS or WhatsApp.
We accept order cancellation before the SendOver box is processed and shipped out to the logistic facility.
If the order is canceled you will get a refund minus 5% transaction fee.
We accept order cancellation before the SendOver box is processed and shipped out to the logistic facility.
If the order is canceled you will get a refund minus 5% transaction fee.
Please visit our Track Your Order page first to see if this will solve your issue. There are a few reasons that your tracking number is not working.
1. You are using the wrong tracking site to track your order or entered incorrect
tracking ID. Your tracking ID can be found in the confirmation email.
2. If you just made your order within 48 hours then your order is still processing, Please be patient, this is perfectly normal – your order is 100% on the way.
3. If your order was shipped out 7 or more days ago and the tracking sites do not show any updates on your tracking
number then please contact at hello@sendover.app and we will figure out the issue immediately!
We appreciate your business.
Hassle-Free Shipping
from the US to Nigeria
Reliability
At Sendover, we prioritize dependability at every step. From secure handling to timely deliveries, you can trust us to move your packages seamlessly, ensuring peace of mind from pickup to arrival.
Transparency
We believe in clear communication and honest updates. With real-time tracking and consistent support, we keep you informed, so you're always in control of your shipping experience.
Excellence
Our customers are at the heart of what we do. We go the extra mile to provide a stress-free, convenient shipping process that brings satisfaction and joy with every delivery.
hello@sendover.app
(c) 2024 Sendover. All rights reserved.
